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Retaining Talent

Lifelong Learning Takes Shape Here

At TJX, we believe our Associates are one of our most valuable assets. We believe our ability to attract and retain our top talent is largely due to our Company’s long-term success in combination with our culture, including our attention to inclusion, training and development, and work/life balance. To help support the development of our Associates, we have defined leadership and cultural competencies, which are skills and behaviors that have led to long-term success for many of our managers. Personal character and integrity are at the core of these competencies, as is investing the time to build relationships, whether that is with co-workers across the hall or in another country.

We strongly believe that this benefits our business overall and that our results reflect our efforts. While our goal is to foster career growth across the organization, we are particularly proud of our results in our stores and field offices where over 80 percent of managerial positions1 were filled by internal promotions in 2018.

Finally, we recognize that a person must feel welcomed, valued, and engaged if they are to make a long-term commitment to any employer. Across our organization, we have formal and informal initiatives underway to foster inclusion. Read more


of managerial positions1 in stores and field offices were filled by internal promotions in 2018.

1Managerial is defined as Assistant Store Manager (or equivalent level) and above across the Company.