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Responsible Business

Delivering Real Value to the World


TJX is the leading off-price retailer of apparel and home fashions worldwide, with seven retail chains operating more than 4,500 stores in nine countries spanning three continents. As a leader in global retail and a Fortune 100 company, we recognize the obligation we have to our key stakeholders – Associates, customers, communities, vendors, and shareholders – to operate a responsible business. At TJX, this includes operating and sourcing ethically to meet our customers’ desire for great value on ever-changing selections of high quality, fashionable, brand name and designer merchandise.


Our business dealings and interactions are grounded in our long-held core values of honesty, integrity, and treating others with dignity and respect.


We hold ourselves to high ethical standards. Our expectations are set forth in the TJX Global Code of Conduct, with which all Associates must agree to comply. We provide periodic training, both formal and informal, to reinforce these expectations.

As a responsible business, we are also are proud of our strong corporate governance practices. Our core Board of Directors practices and policies are reflected in our Corporate Governance Principles and Director Code of Business Conduct and Ethics. We seek to have a highly engaged Board that represents diversity as to experience, gender, ethnicity/race, and much more to provide sound, expert, and prudent guidance on our operations, strategy, and interests.

We expect high ethical standards from the merchandise vendors with whom we do business, and whose relationships are key to our success. We place great importance on our Vendor Code of Conduct with which we fully expect our vendors around the world to comply.

In addition to operating ethically, we aim to be a retailer of choice for consumers. This means that we challenge ourselves to find new and innovative ways to improve the shopping experience and engage with customers so that customers return to shop our stores again and again.1





TJX delivering value is responsible business

TJX's Vendor Social Compliance Committee is composed of management representatives from the U.S., Canada, and Europe and from relevant disciplines within TJX, including merchandising, sourcing, imports, compliance, enterprise risk management, legal, and global communications.

2019 Key Highlights



4,500+

stores spanning nine countries on three continents


64%

of Board Members are women or ethnically/racially diverse


2,000+

audits either conducted by TJX and our third-party auditors directly or accepted from accredited sources


#85

ranking of TJX among Fortune 500 companies




1Please note that references to items accomplished or completed in this section during 2019 denote TJX's Fiscal Year 2020, which ended February 1, 2020.

Updated February 2020

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